Resi is continuing to provide fast, efficient service with turnaround times remaining at one business day for new applications, variations and construction progress payments. For full details check out the service levels page on the Advantedge website.
Simple, stress-free variations
A customer’s home loan needs may change overtime and Resi’s variations process, along with their consistently fast turnaround times, help make these changes simple and stress-free for both you and your customers.
For loan variations requiring credit assessment, Resi can submit these using the Resi Select variation form. This form is available in Resi’s aggregator system and can be used for:
- limit increases
- changing repayments from Principal & Interest to Interest Only
- changes to the Interest Only term
- changes involving guarantors, trusts and companies
For non-credit critical loan variations, simply visit Resi’s Digital Variations Hub where you can submit the following requests:
- fix a loan
- split a loan
- change the loan purpose
- merge loans
- transfer the limit between splits
- break a fixed rate
- convert a loan from Interest Only to Principal & Interest
- reduce a loan limit
To access the rate cards, click here.
Further support
If you have any questions or would like to discuss a customer’s scenario, please contact your Resi BDM or Broker Support for more information.
