Macquarie Authenticator on the Broker Portal
Macquarie Bank is focused on ensuring a faster and more secure digital experience for you and your clients. They have recently introduced the Macquarie Authenticator as part of the Broker Portal login process.
From Wednesday 12 June 2024, brokers and support staff need to download and use the Macquarie Authenticator app to be able to log into the Broker Portal with their own login credentials.
Check out this Help Centre article which includes information on how to give your support staff access to the Broker Portal. Formore detailed instructions on logging in for the first time using Macquarie Authenticator, you can read their Help Centre article here.
Updates to their serviceability calculator
Macquarie Bank has updated their home loan serviceability calculator to include upcoming changes to individual income tax rates and thresholds announced by the federal government. This was effective from Monday 3 June 2024. Please note, ApplyOnline will be updated on 24 June 2024 but the servicing calculator outcome will be honoured.
Macquarie Bank is reducing required ID documents with NextGenID
From now on when your client uses NextGenID, in most cases they will only need to share one form of ID to verify their identity, rather than the previous two forms of ID. Macquarie Bank hopes this makes the application experience faster for you and your clients.
If your client is unable to complete digital ID, they’ll need to complete the manual form to verify their identity, and will still need to provide a minimum of two forms of ID. To read more about NextGenID, you can visit their Help Centre here.
For any other questions please reach out to your BDM.
